Zomato Lays Off 240 Employees, Shuts Hyderabad Customer Support Operations
2 sources·Updated August 31, 2026
Covered by 2 sources
- Business Standard·3d agoZomato to cut about 250 jobs as its shuts Hyderabad customer support centre
The affected employees work through third-party service providers as Zomato increasingly adopts AI and automation for customer support through its in-house Nugget platform
Read at Business Standard → - Inc42 India·4d agoZomato Lays Off 240 Employees, Shuts Hyderabad Customer Support Operations
Eternal’s food delivery business Zomato has fired around 240 employees as it shuts down its customer support operations in Hyderabad,…
Read at Inc42 India →