Sainsbury’s store pauses AI scanning after false shoplifting accusation
2 sources·Updated August 17, 2026
Covered by 2 sources
- Guardian UK·6h agoSainsbury’s store pauses AI scanning after false shoplifting accusation
Supermarket chain says ‘human error’, not its Facewatch technology, to blame for ejecting a customer Sainsbury’s has paused the use of AI face scanning in one of its stores after a customer was wrongly identified as a shoplifter and ejected from the shop. “I was embarrassed,…
Read at Guardian UK → - The Register·15h agoSainsbury's staff eject wrong shopper after facial recognition alert – again
Facewatch says its technology worked as intended before humans mishandled the result
Read at The Register →
