'Profits ahead of safety': outage grilling for Telstra

Telstra outage grilling
Covered by 8 sources
- SBS Australia·6d agoTelstra ignored warnings about equipment issue ahead of national outage, inquiry hears
A US-based supplier warned Telstra on numerous occasions that specific server equipment required updating to prevent issues that could take the system down.
Read at SBS Australia → - The Register·6d agoNTP server that traveled back in time caused massive Aussie mobile outage
Telstra skipped a patch, didn’t record changes, had no idea it was an accident waiting to happen
Read at The Register → - Guardian Australia·6d agoTelstra executive says server software update could have prevented outage - video
Telstra's executive for end-to-end resilience, Gerard Tracey, concedes that had the company invested in replacing a 15-year-old server, which cost $30,000, an outage last Wednesday that cut hundreds of people from triple zero and disrupted services nationally may have been…
Read at Guardian Australia → - 7NEWS Australia·6d agoTelstra finally pinpoint cause of crippling nationwide network outage
The finger is being pointed at the telco giant’s servers in Melbourne, uncovered after days of investigation.
Read at 7NEWS Australia → - The West Australia·6d agoTelstra blames lack of software update for outage
Telstra has admitted its triple-0 outage, which blocked 604 emergency calls, was preventable, blaming two errors.
Read at The West Australia → - ABC Politics AU·6d agoTelstra outage caused by system being sent back two decades
The national Telstra outage last week was triggered by maintenance work that caused the system's clocks to go back two decades, the telco says.
Read at ABC Politics AU → - Brisbane Times·Jul 17‘Our controls were not good enough’: Telstra’s outage admission
In a submission lodged hours before Friday’s Senate hearing, Telstra says a software update was never applied to the device that triggered the outage.
Read at Brisbane Times → - The West Australian·Jul 16'Profits ahead of safety': outage grilling for Telstra
Telstra chiefs face an emergency parliamentary hearing seeking answers for the telco's nationwide outage and "appalling" handling of customer compensation.
Read at The West Australian →