AI receptionist at GPs ‘can’t understand’ Yorkshire accents
2 sources·Updated August 19, 2026
Covered by 2 sources
- The Independent·4h agoAI receptionist at GPs ‘can’t understand’ Yorkshire accents
The technology is said to struggle with ‘broad’ accents
Read at The Independent → - Daily Mail News·8h agoGP's AI receptionist has trouble understanding patients' Yorkshire accents - leaving them struggling to get appointments
A health watchdog has found that EMMA, an AI chatbot used by GPs to cut down on waiting times over the phone, has struggled to understand patients from Rotherham, Yorkshire.
Read at Daily Mail News →
